Help us to combine the power of Data, Search and browsers to redesign the internet for the user.

Technical Account Manager – offrz:tech (m/f)

Full time / Munich Office

Cliqz is a Munich based start-up with creative minds from more than 30 countries. We develop innovative apps, which combine browser, privacy and search technologies. Our principle investors are Hubert Burda Media, one of the biggest players in European media, and Mozilla, developer of the Firefox browser. Our products under the brand names Cliqz, Ghostery and MyOffrz are used by millions of users daily.

We are looking for motivated talents who support us with improving our search technology.

Your Responsibilities

  • You work as a link between our account managers and engineers to troubleshoot and identify solutions to resolve customer issues
  • You perform in depth troubleshooting both for our systems and the client’s setup and figure out how other parts of our product affect the setup
  • You build strong cross-functional working relationships with the clients, the product/engineering team and the privacy team to resolve problems in a way that is in line with our “Privacy by Design” philosophy
  • You are the first internal point of contact and support for any type of technical request
  • You use excellent judgment in when and how to communicate with customer for maximum effectiveness and customer satisfaction

Your Profile

  • In-depth knowledge of analytics platforms, conversion tracking tools and the digital ads ecosystem
  • Hands-on experience implementing, troubleshooting, and supporting in a performance marketing or an internal-related business, such as web hosting, eCommerce, solution provider or digital agency
  • Good knowledge of HTML, JavaScript , programming experience is a plus
  • Excellent root cause analysis skills with a solution-oriented mind-set and great attention to detail
  • Experience with the technical details of affiliate networks (Awin, Tradedoubbler, Affilinet) is a plus

At Cliqz you are able to contribute to the development of the product and the culture right from the beginning. You will be encouraged to leave your comfort zone and to make mistakes.

According to our principle “arrive and relax“ we help you wherever possible: starting with financial support for your relocation up to any administrative request.

You will have the chance to learn and teach within workshops and talks which are held on a regular basis. To not miss out the fun we also take care of your physical and spiritual well-being. Get to know Cliqz and take a look behind the scenes at cliqz.com/about/team.

Become part of the team and apply with us now. Send us your application along with your earliest start date and salary expectations.

Cliqz GmbHMunich, GermanyArabellastrasse 2381925 München
Write to us

Tel.: +49 89 9250 1055E-mail: jobs@cliqz.com