Cliqz Is Shutting Down - Migrate Your Data to Another Browser Now

Unfortunately, we have to inform you that the Cliqz Browser and our search engine will be shut down in the next few months. We deeply regret that we will no longer be able to offer our users any products in the future. Thank you for your loyalty and support! For more information about the 'why', see here.

Thank you for helping us in the past to improve our Cliqz Browser. For a similar browsing experience, we recommend you to switch to Firefox and use the privacy extension Ghostery as well as the shopping add-on CHIP Sparalarm. The latter is developed by former Cliqz employees with the same passion as the Cliqz Browser.

Best regards from Munich,

Your Cliqz Team

To simplify the switch to another browser, we are suggesting to follow our “Offboarding wizard”. Click here [link] to start it. It will guide you through a step-by-step migration to a special Firefox bundle which includes Ghostery and CHIP Sparalarm as pre-installed extensions.

Cliqz is based on Firefox, so you’ll feel right at home. The User Interface of Firefox is almost the same and you will find the settings, etc. in the same place as in the Cliqz Browser.

Ghostery is an anti-tracking tool that will take care of third-party trackers and annoying ads. Their focus is also on protecting your privacy.

CHIP Sparalarm automatically finds interesting shopping offers for you while you browse the Internet. And all this without collecting personal data – just like MyOffrz in the Cliqz Browser.

With the combination of Firefox, Ghostery and CHIP Sparalarm you get a great package that offers a similar browsing experience as the Cliqz Browser.

If you want to learn more about the installation steps or if you prefer to switch to another browser, please read the detailed information below.

For an easy browser switch, we recommend converting your Cliqz profile into a Firefox profile and making it default in Firefox. This also applies if you want to use a browser other than Firefox. This intermediate step is necessary to import your Cliqz data (e.g. saved bookmarks, passwords, download and browsing history) into another browser. Unfortunately, other browsers do not support the direct import from Cliqz, but from Firefox.

Step 1 – Download and Install Firefox

First, download the latest Firefox version by clicking on the download link that suits your operating system:

Windows (32-bit):
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/win32/de/Firefox Setup 76.0.1.exe
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/win32/en-US/Firefox Setup 76.0.1.exe

Windows (64-bit):
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/win64/de/Firefox Setup 76.0.1.exe
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/win64/en-US/Firefox Setup 76.0.1.exe

Mac OS:
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/mac/de/Firefox 76.0.1.dmg
https://download-installer.cdn.mozilla.net/pub/firefox/releases/76.0.1/mac/en-US/Firefox 76.0.1.dmg

Then run the downloaded file and follow the on-screen instructions to install Firefox. After the installation you must start Firefox once to create all necessary folders.

Step 2 – Migrate Cliqz Profile

Here’s how to convert your Cliqz profile into a Firefox profile:

  1. Backup Your Cliqz Profile

    First, backup your Cliqz profile folder – just to be on the safe side! Simply follow the Firefox instructions, which also largely apply to Cliqz. Only the path in step 3 of the Backing up your profile section is slightly different:
    Windows: %AppData%\CLIQZ\Profiles
    Mac OS: ~/Library/Application\ Support/CLIQZ/Profiles

  2. Open Cliqz Profile Folder
  • In the Cliqz Browser, click the menu button, click Help and select Troubleshooting Information. The Troubleshooting Information tab will open.
  • Under the Application Basics section next to Profile Folder, click Open Folder. Your profile folder will open.
  1. Close Cliqz Browser

    In the Cliqz Browser, click the menu button, and select Exit.

  2. Copy Cliqz Profile Folder
  • Go to one level above your profile’s folder:
    Windows: %AppData%\CLIQZ\Profiles
    Mac OS: ~/Library/Application\ Support/CLIQZ/Profiles
  • Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.
  1. Paste Cliqz Profile Folder in Firefox Folder
  • Go to the folder that contains the Firefox profiles:
    Windows: %AppData%\Mozilla\Firefox\Profiles
    Mac OS: ~/Library/Application\ Support/Firefox/Profiles
  • Right-click in the Firefox profiles folder, and select Paste.
  1. Delete Incompatible Subfolders and Files

    After copying is complete, you must delete the following items from your copied Cliqz profile folder:

Folder (if existing):

  • cache2
  • chrome_debugger_profile
  • cliqz
  • crashes
  • datareporting
  • features
  • minidumps
  • safebrowsing
  • saved-telemetry-pings

Files (if existing):

  • compatibility.ini
  • prefs.js
  • prefs-1.js
  • prefs-2.js
  • (all prefs-*.js files)
  1. Make Your Copied Cliqz Profile Default in Firefox
  • Launch Firefox, type about:profiles in the address bar and press Enter to open the About Profiles page.
  • Click on the ‘Create a New Profile’ button to start the Create Profile Wizard. Click on Next and enter a profile name. Then click on Choose Folder at the bottom, click on your copied Cliqz profile folder and confirm with Select Folder. Click Finish to close the Create Profile Wizard.
  • The new profile will become the default and will be used the next time you start Firefox. For more information on profile management, see here.

Step 2.1 (Optional) – Use Only Cliqz Bookmarks in Another Browser

Of course, you can also use only your Cliqz bookmarks in another browser instead of your complete profile. To do so, you must first export your bookmarks from Cliqz and then import them back into your new browser. Here‘s how it works:

  1. In the Cliqz Browser, click the menu button, and choose Library > Bookmarks > Show All Bookmarks.
    (Alternatively, you can open bookmark library directly by pressing CTRL+SHIFT+B on Windows or ⌘+SHIFT+B on Mac OS.)
  2. Click Import and Backup at the top and select Export Bookmarks to HTML… to start the export process.
  3. Give the HTML file a unique name like ‘Cliqz bookmarks’ and confirm with Save. Choose your download folder or desktop as the storage location so that you will find the file more easily later.
  4. You can then import the bookmarks stored in the HTML file into another browser. A tutorial for Firefox can be found here.

Step 3 – Use Firefox or Another Browser With Cliqz Profile

If you followed the instructions in “Step 2 – Migrate Cliqz Profile”, you will find all your bookmarks and passwords, installed extensions, pinned websites, as well as download and browsing history in Firefox.

Alternatively, you can open another browser and start the import wizard to import your profile copied from Cliqz to Firefox. Make sure that you have actually converted your Cliqz profile to a Firefox profile and made it default in Firefox (see Step 2). Then simply select Firefox in the import wizard of your new browser.

Step 4 – Uninstall Cliqz Browser and Delete Associated Data

After importing your Cliqz profile into another browser (and creating a backup as recommended), you can delete the Cliqz Browser and all associated folders.

On Windows, uninstall Cliqz as usual via the control panel. On Mac OS, open the Applications folder in the Finder and delete the Cliqz folder manually.

To completely remove Cliqz from your system, you can also delete the following services and profiles folders:

Windows:
%AppData%\CLIQZ
%LocalAppData%\CLIQZ

Mac OS:
~/Library/Application\ Support/Firefox
~/Library/Caches/CLIQZ
~/Library/Caches/Cliqz\ GmbH

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